How NASC Helps with Needs Assessment & Support in Timaru

NASC (Needs Assessment and Service Coordination) service in Timaru

What is NASC? The NASC service is based at the Talbot Community Health Hub, 156 Otipua Road, Timaru—is funded by Health New Zealand (Te Whatu Ora) and plays a vital role in assessing people’s needs and coordinating support services.

This service is free and supports those with age-related needs, disabilities, and mental health challenges.

How the NASC Service works in Timaru

1. Referrals and Access

Who can refer: Anyone: yourself, family, GP, hospital staff—can initiate contact. GP referral is preferred.

Contact details: Phone: 03 687 7120 Email: nascadmin@scdhb.health.nz

2. The Assessment Process

-An assessor, often a health professional, works with you (and your whānau if you’d like) to gather information about your daily challenges, strengths, goals, and support preferences.

-The assessment is usually at your home with a support person if you want, or sometimes it can be over the phone or in a setting you feel comfortable in.

-They typically use standard tools like InterRAI assessments.

3. Care Planning and Coordination

-After the assessment, the NASC develops a care plan tailored to your needs.

-They collaborate with service providers to support services such as home help, personal care, equipment, or residential care, based on your assessed level of need.

-These services are intended to help you maintain independence, stay connected, and focus on what matters most in your life.

4. Communication & Review

-You’ll receive written confirmation of your care plan and be informed of which services have been arranged and how to get started.

-NASC also plans to review your support at least annually, with the option for reassessment whenever your circumstances change.

5. Purpose & Principles

-The heart of the NASC service is enabling choice, independence, and well-being.

-NASC works collaboratively, respecting your cultural background and lifestyle, encouraging your active participation, and ensuring clear, supportive communication.

Find your local NASC – https://www.nznasca.co.nz/region/south-canterbury/